I deal with all company invoicing, hotel bookings, flight bookings, purchasing, payroll, utility & mobile phone contracts, rental contracts and maintenance, and more.
I manage the finance team and streamline processes at Pantechnik.
I was recruited in 2013 to be part of the Engineering and Application Development team based in Singapore. I have helped implement Australian carriers, and also worked on some web-based internal systems projects.
For Pantechnik’s customers, I am the first point of contact for anything which is not a support call. I discuss the best possible GSA/XE solution with customers to best solve their problems.
I take care of service delivery with special focus on quality. I assist the support team and project manager to gain insight to best assist Pantechnik’s customers, understanding their needs and translating that into a better service.